Frequently Asked Questions
- How do I enroll in a course?
- Create an Account: Visit our homepage and click “Sign Up” (usually a prominent button). Follow the steps to create your account.
- Find Your Course: Browse our course catalog or search for a specific course.
- Enroll & Pay: Click “Enroll” on your chosen course and proceed to checkout. Choose your preferred payment method and complete the payment process.
- Access Your Course: Once your payment is confirmed, you’ll receive a message and see your course listed on your dashboard (usually called “My Courses” or similar).
- Start Learning! Click on your course name to access the content. The first module or lesson will be clearly marked.
- What payment methods do you accept?
- Major Credit/Debit Cards
- Net Banking
- UPI
- What is the difference between Monthly payment and Yearly payment?
- Monthly: Spread the cost out with smaller monthly payments. Access continues until you cancel, but there’s no automatic renewal after a year.
- Yearly: Pay a discounted price upfront for one year of access. You’ll need to repurchase if you want to continue beyond a year. Here’s the catch: With monthly payments, your access might be interrupted if a payment fails. We recommend yearly payments for uninterrupted access and significant savings (mention the discount amount if possible).
- Is there a free trial available?
- No free trial available, but we offer a 14-day money-back guarantee.
- What format are the course materials in? (e.g., videos, PDFs, etc.)
- Course materials come in various formats:
- Videos
- Text (readings, articles)
- Quizzes
- Assignments
- Course materials come in various formats:
- Are there assignments, quizzes, or exams?
- Yes, there are quizzes and assignments to help you learn and test your understanding. Courses do not include formal exams.
- Is the course self-paced, or does it have deadlines?
- Yes, the course is self-paced.
- Is the course content regularly updated?
- Yes
- What do I do if I encounter technical issues?
- Visit our Help page (link) for FAQs and troubleshooting guides.
- If you need further assistance, contact our support team through the Help page.
- Is the course compatible with mobile devices?
- Yes, our courses are mobile-friendly!
- Do I receive a certificate upon course completion?
- No, this course is not for certification.
- Can I cancel my enrollment?
- Yes, you can cancel your enrollment through your dashboard. See our refund policy for details on timeframe and conditions.
- Is there a refund policy?
- Yes, we offer a 14-day money-back guarantee-details on our refund policy page.